Tenant Services
Submit a maintenance request, find information about your tenancy, and get support from the team that manages your property.
Everything You Need in One Place
Quick access to the things tenants ask for most.
Maintenance Request
Report a repair or maintenance issue in your unit. Emergency requests can be flagged on the form so we prioritise them.
Submit a RequestEmergencies
For fire, gas leaks or severe flooding, call 911 first. For urgent property emergencies, flag the request as an emergency and email us directly.
Emergency GuidanceRent & Payments
Find out where your payment terms are set out and how to reach us with a question about your payment arrangement.
Payment InformationTenant Support
Any other question about your tenancy — documents, notices, moving out or a concern you want addressed.
Get Tenant SupportWhere Your Payment Terms Are Set Out
Your lease agreement specifies the rent amount, the due date and the accepted payment methods for your tenancy. Because arrangements differ between properties, we confirm payment details individually rather than publishing one method here.
Property & Tenancy Information
A few things worth knowing while you're renting from a P.B Universe managed property.
- Your lease is the reference document. Rent, term, notice periods and payment method are all set out in the agreement you signed.
- Manitoba law applies. Residential tenancies in Manitoba are governed by the Residential Tenancies Act and administered by the Residential Tenancies Branch.
- Inspections are scheduled with notice. Move-in, periodic and move-out inspections are arranged in advance, with proper notice as required.
- Alterations need written approval. Please put any request to modify or improve the unit in writing before starting work.
- Moving out. Written notice is required — check your lease for the notice period that applies, and let us know so we can arrange the move-out inspection.
Questions From Tenants
Answers for tenants living in a P.B Universe managed property.
Use the Maintenance Request form on this website. For urgent issues, check the emergency box on the form and also email placide@pbuniverse.ca with "EMERGENCY" in the subject line. Life-threatening emergencies should always go to 911 first.
Standard maintenance requests are reviewed and coordinated as quickly as possible. Emergency requests — such as major water leaks, no heat in winter, or broken exterior locks — are treated as a priority.
For life-threatening emergencies (fire, gas leak, severe flooding), call 911. For urgent property emergencies outside business hours, email placide@pbuniverse.ca with "EMERGENCY" in the subject line.
Your lease agreement specifies the accepted payment methods for your tenancy. If you have questions about your payment arrangement, contact us at placide@pbuniverse.ca and we will confirm the details that apply to you.
All tenancy inquiries should be directed to P.B Universe at placide@pbuniverse.ca or 204-804-2532. We are here to help resolve concerns professionally and fairly.
Manitoba's Residential Tenancies Act requires a minimum of one month's written notice before the end of your lease term for monthly tenancies. Refer to your lease agreement for the specific terms that apply to your tenancy.
Any alterations, modifications or improvements to the property require written approval from P.B Universe before work begins. Please submit your request in writing to placide@pbuniverse.ca.
Residential tenancies in Manitoba are governed by the Residential Tenancies Act and administered by Manitoba's Residential Tenancies Branch. Their published information is the authoritative source on tenant and landlord rights, and your lease agreement sets out the terms specific to your tenancy.
Get Tenant Support
Tell us what you need and we'll respond during business hours.
Contact Tenant Support
Use this form for any tenancy question that isn't a maintenance repair. For repairs, please use the Maintenance Request form so your issue reaches our maintenance queue.
Request Received
Thank you. We've received your request and will follow up during business hours. If this is a maintenance emergency, please also submit a Maintenance Request and mark it as an emergency.